Your Mega NZ account can be deleted or suspended for various reasons such as breaching MEGA’s Terms & Conditions, storing/sharing copyright contents, etc.
However, if you believe that you haven’t done anything that could cause the deletion of your Mega NZ account then I am going to show you how to recover your Mega account. I will also show you some methods to reinstate and unpark your suspended and parked Mega accounts. So without wasting any time let’s begin.
Quick Links
- Brief Overview
- Reasons For The Deletion Of Your Mega NZ Account
- How Do I Recover My Deleted Mega.nz Account
- Can I Reinstate My Suspended Account?
- What Is The Mega Recovery Key?
- Recover The Parked/Reset Mega.nz Account
- Some Precautions For Not Getting Your Mega NZ Account Deleted
- Final Verdict
- FAQs
Brief Overview
Deleted Mega account cannot be recovered. But first, make sure whether it’s deleted or suspended or you have forgotten your password. If you have forgotten the password or your account is suspended then in that case you can get back your Mega account through the recovery key or by contacting customer support.
Reasons For The Deletion Of Your Mega NZ Account
Following are some common reasons why your Mega NZ account can be suspended or deleted:
- If you have breached MEGA’s policy or agreement then they have the right to terminate or suspend your account.
- You are using a free account that has been inactive for more than 3 months.
- Mega has been unable to contact you through the email address you provided while creating your account.
- Mega can suspend your account if it has been compromised or hacked.
How Do I Recover My Deleted Mega.nz Account?
Irrespective of how your Mega account was deleted, either Mega deleted it for breaking its Terms of Service or you have initiated the deletion request yourself, you cannot recover it once it is permanently deleted.
However, Mega does provide you with a 30-day window after filing an account deletion request to retrieve your Mega files associated with that account. But remember that you cannot do it yourself, you will need the help of the MEGA support team.
Can I Reinstate My Suspended Account?
Mega can temporarily or permanently suspend your Mega NZ account for many reasons such as:
1. Your Account Has Been Compromised
If your Mega account has been used through unauthorized access then Mega NZ can suspend your account on a temporary basis. To reinstate your account you will need to verify your information such as Mega Recovery Key, etc.
2. Storing And Sharing Of Copyright Content
Mega takes its policy violations very seriously. If it finds that you have been storing or sharing copyright data on your Mega NZ account then your account will be suspended.
However, if you are sure that you own the content then you can file a Counter Notice to Mega.nz Help Center. Click on this link for more information.
If you believe that you have other reasons apart from the two mentioned above regarding the suspension of your Mega account then you can contact MEGA customer support. You can email on this address Support@Mega.nz to know the reason behind your account suspension.
Note: Keep in mind that in all suspension cases the decision made by Mega NZ will be final and no further communication will be accepted.
What Is The Mega Recovery Key?
Mega recovery key is a security code of 22 randomly generated alphanumeric characters. It is used in the recovery of your Mega NZ account.
Note: If you don’t have a Recovery key or password then you would not be able to recover your Mega Account.
How To Find Your Mega Recovery Key?
You can find the Mega recovery key by following the steps mentioned below:
- First, log into your Mega.nz account.
- Go to the 3 dots on the top right side of the Mega page.
- Now, click on the Export Recovery key.
- Finally, a new page will pop up. Click on the Download button.
- Moreover, if you log out from the Mega account then a new window will pop up. Here, click on the Export Recovery key.
- From here, you can either save Recovery key as a text file or Export Recovery key.
Note: This method will only work if you are logged in to your account.
Recover The Parked/Reset Mega.nz Account
If you have forgotten your password and lost the recovery key then you can reset the Mega Account and create a new one under the same email address.
However, your previously stored data will be parked and you will not be able to access it.
If you remember your password or find the recovery key then you can unpark your Mega account by following the process below.
- Email the Mega support team with the original email address used in the Mega account on Support@Mega.nz.
- Mention that you have remembered your password or found the recovery key.
Keep in mind that, a parked account can only be recovered if the user contacts the support team within 60 days of resetting the account.
Some Precautions For Not Getting Your Mega NZ Account Deleted
There are some tips that you can use to keep your Mega Account safe in the future, such as:
- Save your recovery key on your device or write it down somewhere. So that you can access it when needed.
- Change your password from time to time.
- Save the Mega.nz password in a password manager.
Final Verdict
Recovering a Mega NZ Account is easy if you have a password or recovery key. But getting deleted Mega account back is not possible. The only thing you can do is create a new account and start again.
However, you can reinstate the suspended Mega.nz account as well as retrieve the parked Mega Account by following the steps mentioned in this article.
I have also explained the possible reasons causing the deletion or suspension of your Mega NZ Account and some measurements that may save your account from it.
FAQs
Where Can I Keep My Recovery Key Safe?
You can save your Recovery key in a device like your PC or smartphone or you can write it down somewhere. So that you can access it easily when needed.
Can I Recover My Parked MEGA Account?
Yes, your Mega account can be unparked if you remember the password or recovery key. Contact the support team with your original account’s email within 60 days of resetting Your Mega Account.
Can I Recover My Mega.nz Account with Recovery key?
Yes, if you have the Recovery key then you can easily recover your Mega.nz account.
